Frequently Asked Questions

We install various flooring materials including hardwood, luxury vinyl, tile, and carpet. Call (763) 620-1194 to discuss the best options for your project.

We serve Plymouth, Wayzata, St. Louis Park, Prior Lake, Eden Prairie, Chaska, and the Greater Twin Cities Area from our Minnetonka location.

Simply call us at (763) 620-1194 during business hours. We'll discuss your flooring needs and schedule a consultation at your convenience.

Yes, we offer design consultation to help you choose the perfect flooring solution that matches your style and functional needs.

Our professional installation includes preparation, precise installation, cleanup, and final inspection. We ensure minimal disruption to your daily routine throughout the process.

We're available Monday-Friday 8:00 AM to 7:00 PM and Saturday 10:00 AM to 5:00 PM. Call (763) 620-1194 to schedule.

Installation time varies by project size and complexity. We'll provide a detailed timeline during your consultation to plan accordingly.

We combine quality materials, expert craftsmanship, and personalized service to deliver exceptional flooring installations throughout the Twin Cities area.

Sweep or dry-mop hardwood floors regularly to prevent grit from scratching the finish. Avoid excess moisture and use pH-neutral cleaners designed for hardwood. Recoating the finish every few years extends the floor's life significantly.

Luxury vinyl plank is waterproof through its core, making it highly resistant to surface spills and moisture. However, standing water that seeps beneath the planks or into subfloor seams can still cause damage over time, so prompt cleanup matters.

Hardwood can typically be sanded and refinished three to five times depending on the board thickness. If planks are warped, deeply gouged, or structurally compromised, replacement is the better investment. A professional assessment reveals the best path.

Squeaking usually means the subfloor isn't fully secured or has slight irregularities causing boards to rub against fasteners or each other. Proper subfloor preparation and correct fastening methods during installation prevent most squeaking issues before they start.

Remove furniture and breakables from the work area before installers arrive. Ensure the space is climate-controlled, as extreme temperatures affect material performance. Clearing pathways also helps the crew work efficiently and protects your belongings.

In some cases, yes — luxury vinyl and laminate can float over a clean, level existing surface. However, installing over damaged, uneven, or moisture-affected floors can cause premature failure. A subfloor inspection determines whether overlay or removal is the right approach.

Solid hardwood is milled from a single piece of wood and can be refinished multiple times, while engineered wood uses a real wood veneer over layered plywood for greater dimensional stability. Engineered wood handles humidity fluctuations better, making it well-suited for Minnesota's climate.

An uneven or moisture-compromised subfloor causes new flooring to gap, squeak, or separate prematurely regardless of product quality. Proper leveling, moisture testing, and repair before installation are the most important steps in achieving a long-lasting result.

Yes — carpet remains a popular bedroom choice for its warmth underfoot, noise absorption, and comfort. Modern carpet fibers are more stain-resistant and durable than ever, and quality padding adds both comfort and insulation, especially beneficial in Minnesota winters.

Grout cracks most often when the subfloor has too much flex or deflection beneath the tile. Seasonal movement and settling can also stress grout lines. Using the correct grout type and ensuring proper subfloor stiffness during installation significantly reduces cracking risk.